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Human factors and non-technical skills training

Human Error

Human Error

According to Boeing, human error is a contributing factor in 70% of commercial airline hull losses. Other industries attribute even higher levels, for example the American institute of Chemical Engineers believe that 99% of accidental losses (except for natural disasters) begin with a human error

Despite significant technological advances the decline in industrial accidents has not reduced as quickly as expected. This has resulted in more detailed analysis of the human factors involved in these accidents. The study of human error has been prevalent in the aviation industry for some time; however it is now being adopted by an increasing number of “high risk” industries such as mining, medicine, oil and gas.

We believe effective human factors training should maximise the performance of the individual or team allowing the system to achieve optimal performance whilst recognising and eliminating design failures, risks and hazards before the result in accidents.

To achieve this, the team of human factors experts at International Safety Systems have developed whole of organisation solutions addressing the core elements of human interaction in complex industrial processes

  • Understanding personal limitations
  • Improving awareness, knowledge and skills
  • Change attitudes, modify behaviours
  • Improve cross-functional collaboration
  • Develop adaptive capacity (personally and organisationally)
  • Increase resilience of complex socio-technological systems
  • Improve safety and efficiency